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About Us
Hello and welcome to Survival Gear Pack!  Did you know that most people check out the “About Us” page of a website because they’re curious about the company? Or perhaps they’re curious about the guy who’s running the business…what he’s like, if he’s trustworthy, and if he knows his business.
With that in mind, I’ve created this page. So….here goes!
I’m Mark Featherstone, a tall, brown haired, rather average-looking bloke who enjoys good food, nice weather, and talking with people from all walks of life. My dog, MoMo, is a small Boston Terrier who not only is my constant companion, but creates the “us” in the title of this page, “About Us.”
 I live and work in Gig Harbor, Washington…and before you snicker about my “nice weather’ comment in the previous paragraph, rest assured that, contrary to popular belief, it does NOT rain all the time in Washington. 
Gig Harbor is a quaint, former fishing village which is Washington’s version of California’s Carmel-by-the-Sea. My shop is located right on the waterfront, so when I’m not packing or unpacking product, taking or shipping orders, or conversing with those who walk into my store, I’m gazing out the window at the beautiful harbor, complete with sailboats, fishing fleets, a beautiful view of Mt. Rainier, and tourists learning to kayak.  On occasion, I can even watch the high school sculling team practice. Life is good.
But…sometimes, life changes from good to bad, often very quickly.  A few years ago, I watched as record rains caused major flooding in a nearby community.  I saw transportation…and the delivery of necessary goods…completely stopped as highways flooded. I carted soiled furniture to dumpsters, tore out soggy wall board, and comforted those whose homes were badly damaged.   I saw, first hand, the trauma of those who had lost everything. It was an eye-opener.
 I learned that only 3% of people in the United States are prepared for disaster. The more I studied, the more I knew I wanted to help people be prepared for whatever life may throw at them:  disasters of a personal or national scope, earthquakes, fire or floods, tornados, hurricanes, individual job loss or national infrastructure breakdown.  It was then that Survival Gear Pack was formed.
SurvivalGearPack.com is focused on customer service.  We are committed to prompt service, meeting our customer’s wants and needs, and to providing high quality merchandise that you can trust. Not only do we offer very competitive prices, you’ll also find products that are unavailable at your local store.
We wish to assist our customers to prepare for emergencies.  Please check out the section entitled “Articles” for ideas and information regarding preparedness.

At SurvivalGearPack.com we are dedicated to our customers and are prepared to provide you with responsive service to any inquiry or order that you send in. We have developed a top of the line selection of products and plan to continue to bring you more quality products in the future.

Customer satisfaction is of the utmost importance to us here at SurvivalGearPack.com. We understand that some of you may have special requests, concerns, questions, or feedback about either our services or our products.  If so, please drop us an email.  We promise to respond promptly....well, I'll respond promptly. MoMo's key boarding skills are rather limited.

Thank you for shopping with us at SurvivalGearPack.com. MoMo and I are happy you dropped by.
 
Sincerely,
 
Mark Featherstone and MoMo

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